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What is a document management software?

-the simplest definition is:

A software system in which documents are imported, then indexed based on a unique value or set of values, and input into a database to be made available across a network for access by a group of users.

What does document management software do ?

The software controls and answers the questions:
  •  who input the documents
  •  what type of document it is
  • when the document was imported
  • where the document(s)s is stored
  • why the document is in the system (keywords)
  • how the document is accessed by the user.

Our own experience:

As a service bureau which scans, indexes and inputs data into a EDMS system, we have seen examples of other document management software where thousands of dollars were spent on programming  to adapt the system to the customer needs, after the company have purchased the 'complete' software package. Don't be fooled into buying software that "can be programmed to fit your company's requirements". If you purchase off-the-shelf document management software, you don't need a team of programmers to make the software work for you.

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