Overview
Advance Exchange, Fujitsu's next business day (NBD) replacement program, is available in the 50 United States. In the unlikely event of equipment difficulties, Advance Exchange can reduce the impact it has on your customer's business. Advance Exchange provides next business day advance replacements for failed or broken scanners and is available on most scanner models. If TAC is not able to resolve the problem a replacement unit is shipped overnight for requests received by 12:00 noon PST, otherwise the next-business-day.
Advance Exchange Plus provides the same next-business-day advance replacement service for scanners beyond the standard Limited Warranty period and may be purchased in single or multiple 12-month increments.
Advantages
  • Provides a replacement scanner before the return to Fujitsu of the malfunctioning scanner
  • Quickly gets you back to scanning and back in business
  • Advance Exchange and Advance Exchange Plus are the only Fujitsu-Authorized, whole-unit replacement service programs for Fujitsu Scanners
Terms and conditions apply. A service contract must be executed to purchase all service programs and options. For complete details and restrictions about Fujitsu Service Programs, contact your Fujitsu representative.
PDF Brochure
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