Frequently asked questions:

Q. What size will the large format scanners scan?
A. The scanners have a 25",  36", 42 " or 54 "  wide scan area, the actual throat is slightly wider. The Magnum series have a 54" wide scan area,

Drawings sizes are as follows: 

A A4 8.5 x 11"
B A3 11 x 17"
C A2 17 x 22"
D A1 22 x 34"
E A0 34 x 44"
F* -- 44 x 68"

* you'll need a SP6-954 for this size and larger.

Q. Is the scanner a Twain scanner, can I plug it into my computer port?

A. Most of the scanners use a FIREWIRE card which may need to be installed in the computer (this is not hard to do.) The newer interface is fast, thus allowing for large format COLOR scanning and super wide format scanning as well. Other models have USB-2 requirements.

Q. Do I need to purchase the optional Scanner Stand?

A. Some people place the scanner on a table for scanning. Other people place the scanner on the moveable stand, which allows them to roll the scanner into, and out of place, when not in use. The scanner is delicate, heavy and long, so it is not easily moved, especially by one person. If its going to stay in one place and you want to save money then no, you don't need it, but we recommend the purchase. The new models have a stand with a paper catch basket

Q. Which software do I use?

A. The NEXTimage is needed to run anything Calcomp makes. The JETimageNET is for copying and plotting with the color scanners, the Base version of JETimage comes free with the scanners. NEXTimage will scan to file. JET image will only scan to screen and print.

Q. How do I view the documents once they are scanned?

A. You can use the free tiff viewer that comes with Windows called the Microsoft Image Viewer, or download it from Microsoft's web site.  The software that comes with the scanner will obviously view the images, but the scanner must be attached to the pc or the software will not function. 

Q. What kind of technical support is there?

A. Call Calcomp in the first 24 months of your ownership. They have a 24 month on site warranty, which includes 24 month telephone technical support. After 24 months, you must pay for telephone support. . Click here for warranty details   

Click here for tech support
Q. Can I scan directly into AutoCad??

A. You can scan the file as a tiff group4 or jpeg or PDF which can be imported by version 2000 and higher. This is not a vector file, like *.dwg, you will only be able to use it as a background layer, but you should be able to trace over it to create a *.dwg vector file, with the raster file as a layer.

 Back to large format scanner page.

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